Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Exchanges (if applicable) We only replace items if they are defective or damaged. We do not grant replacements due to dislike of an item upon receipt of order as it is the customer’s prerogative to purchase based on what is presented online. Similarly we do not replace wrong size orders as this is the customer’s responsibility to assure that the item they are ordering fits them. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Block 1 Lot 38 Ciudad de San Jose San Lorenzo South Balibago , Sta. Rosa City, 40, 4026, Philippines.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should mail your product to: Block 1 Lot 38 Ciudad de San Jose San Lorenzo South Balibago , Sta. Rosa City, 40, 4026, Philippines.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.